On November 12, 2025, the prestigious Digital Banking 2025 conference, organized by the Ukrainian Association of Fintech and Innovation Companies (UAFIC), took place. Faculty and students of the Department of Financial Technologies and Entrepreneurship were honored to attend this event, which became a key platform for discussing the role of artificial intelligence (AI) in the transformation of the financial sector, digital strategies of banks, and the future of payment systems.
Key topics of the conference
- Artificial Intelligence (AI) in Finance: How it Changes Banks’ Operational Efficiency, Customer Engagement, Scoring, and Analytics.
- Scaling AI Solutions: Regulatory Challenges, Issues of Ethics, Data Protection, and Building a Platform for AI Implementation in Banks.
- Global Banking Trends: Trends such as Embedded Finance, the Rise of Digital Wallets, and New Models of Financial Ecosystems.
- Cybersecurity and trust: “trust is the new currency,” with keynotes emphasizing the need for strong data security in digital services.
- Payments and open banking: How AI can combine with open banking to transform customer experience and make payment processes more efficient
Security and fraud challenges: including risks associated with biometrics, deepfakes, and agent-based AI. - Digital transformation of retail banking: not just technology, but also new approaches to customer experience, regulations, and competition with fintechs.
Practical cases of AI implementation in Ukrainian banks: PrivatBank showed how AI chatbots, contact center automation, and loyalty personalization through AI are changing the customer experience. At Oschadbank, the AI robot “Sophia” processes almost 80% of customer requests, and the bank uses an IBM platform for monitoring.FUIB is implementing a large-scale AI platform that covers all divisions of the bank and increases competitiveness.
Why is it important for students
Participating in such a conference gives our students unique advantages:
Applying theory to practice. The topics they study within the disciplines of “Finance”, “Financial Services Market”, “Digital Banking”, “Digital Financial Services” come to life through real cases when representatives of the financial sector demonstrate how AI increases the efficiency and reduces the costs of financial intermediaries.
Understanding the regulatory environment. Discussions with representatives of the National Bank and large banks give students an idea of how government regulations affect innovation and why the ethical and safe implementation of AI is not just a technology, but a strategic challenge.
Assessment of future trends. Students can analyze trends such as embedded finance and open banking, which gives them a perspective on where the fintech sector is headed and where they might be interested in working after university.
Networking and career skills. The conference is an opportunity to make contacts with representatives of large banks and fintech companies, which can be valuable for internships or employment.
Improving digital competence. Understanding AI, cybersecurity, APIs and other tools form skills that are increasingly becoming basic for financial specialists of the future.
Our department is extremely proud of the fact that students actively participate in Digital Banking 2025. We are convinced that such events contribute to the development of their professional competencies, expanding their vision of the financial future and forming practical thinking.